Intuitive, emotional and sometimes rationalWe translate advanced science into services that help you design journeys that generate desired behaviors and enhanced experiences.
Behavioral Economics, Nudging, System 1 & 2
– what is it and how can it help you?
The psychology behind decision making has remained unchanged for thousands of years. Our proven system will help you adapt and design your journeys in alignment with human behavior which makes it natural to make the right choice and increase customer satisfaction. For example, in a recent study, an automated payment function has proven to increase customer satisfaction by 10%.
Where do I use this stuff?
Our tools and services can be used to solve specific problems in a wide variety of fields.
We have expertise in the following areas.
Behavioural journeys with clear purpose
When making something new, what should we know?
How to make people follow boring rules.
What really messes up risk assessment?
Processes, culture & Leadership
Conversion, Pricing, Loyalty
Big isn’t always better
Most consultancies like big assignments and want you to launch programs that promise to solve everything. Big isn’t always better. Sometimes, or most of the time, a little nip’n’tuck is all you need and Behavioural economics is the perfect tool for this.